Business Performance Management - Forecasting and Reporting

To manage overall business performance you need to establish the metrics that are key to the business, plan them, and then monitor progress of them.

So the value of quotes raised may be critical. Or the activity on your website. Or whatever else is key to your business.

By setting targets, plans can be out in place for the resources and organisation to achieve them. Monitoring performance against targets is a key step towards control.

Obviously some form of system, is needed, preferably one that displays results on a dashboard. Tomorrow we'll look at a system that not only helps with setting the key targets, but also the detailed planning and subsequent reporting.that a business needs.

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